How to Create Case Assignment Rules in Salesforce
In Salesforce, Case Assignment Rules help streamline customer support workflows by automatically assigning cases to the appropriate users…
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New Salesforce & Tableau Certification Experience
A major upgrade is coming to the Salesforce certification landscape. Beginning July 21, 2025, all Salesforce and Tableau…
How to Set Up Email-to-Case in Salesforce
Email-to-Case is a Salesforce feature that automatically converts customer emails into support cases. It helps streamline customer service…
Salesforce Organization-Wide Access Settings
Organization-Wide Access (OWA), is a key features for managing data access and security in Salesforce. These settings help…
Salesforce Governor Limits and Best Practices
Salesforce is a powerful platform for building and deploying cloud-based applications. However, one of the unique aspects of…
Salesforce Editions and Salesforce Licenses
Salesforce offers a variety of editions and licenses tailored to meet different business needs. Therefore, understanding the differences…
New Developer Edition featuring Agentforce and Data Cloud
The new Salesforce Developer Edition is now available, and it comes equipped with Agentforce and Data Cloud—two powerful…
Salesforce Lightning Design System 2
Salesforce is continuously evolving its platform to improve user experience, and one of the key aspects of that…
How to Become an Agentblazer Champion
Agentblazer Champion is a recognition program by Salesforce for experts in AI-powered autonomous agents. It encourages professionals to…
AI Associate Certification Retirement
Salesforce is continually evolving to ensure that its certification offerings stay aligned with the ever-changing technology landscape. As…